Privacy Policy

1. Who We Are

Easykey ("we", "our", "us") is a real estate consultancy based in Bengaluru, Karnataka, India. We operate the website https://easykey.in and the services described on it. We are committed to protecting the personal information you share with us.

2. What Information We Collect

We collect personal information only when you voluntarily provide it through our contact forms, property inquiry forms, or service consultation forms. This includes:

• Contact details: Full name, mobile number, WhatsApp number, email address
• Property preferences: Budget range, BHK requirement, preferred location, property type
• Service-specific details: Loan amount, property area, employment type (only where relevant to the service requested)
• Communication preferences: Preferred contact method and best time to call
• Technical data: IP address, browser type, and page visit data collected automatically via server logs

We do not collect payment card details or financial account information through this website.

3. How We Use Your Information

We use the information you provide to:

• Contact you in response to your inquiry or consultation request
• Match you with suitable properties, projects, or service offerings
• Schedule site visits, callbacks, or follow-up communications
• Improve our website and services based on how they are used
• Comply with legal obligations under applicable Indian law

We will not use your information for unsolicited marketing beyond what you have consented to at the time of submission.

4. Who We Share Your Information With

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Internal team: Our agents and staff who handle your inquiry
• Builder / Developer: Only with your knowledge, when we connect you with a specific project
• Service partners: Banks or legal advisors, only when you request a home loan or legal service and only to the extent necessary
• Legal requirement: If required by law, court order, or government authority in India

5. How Long We Keep Your Data

We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, typically for a period of 3 years from the date of your last interaction with us, or as required by Indian law. After this period, your data is securely deleted or anonymised.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for us to contact you at any time

To exercise any of these rights, please contact us at info@easykey.in or call us at +91 90353 47744.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or loss. Our website uses HTTPS encryption for all data in transit. Access to our internal systems is restricted to authorised staff only, protected by password authentication and role-based access controls.

8. Cookies

Our website uses only essential session cookies required for the website to function (such as CSRF protection). We do not use third-party advertising cookies or tracking pixels. If you use Google Maps on our service inquiry form, Google's own privacy policy applies to that interaction.

9. Third-Party Links

Our website may contain links to external sites (e.g. WhatsApp, property portals). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed at persons under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.

12. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Any disputes will be subject to the jurisdiction of courts in Bengaluru, Karnataka.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data: